2006 Annual Report of the Canadian Transportation Agency Tackles Disability Issues and Travel Complaints

Last week, the Canadian Transportation Agency tabled its 2006 annual report in the Canadian Parliament.

Last year, the Agency made numerous rulings that should be of interest to legal researchers:

"The year also saw Air Canada, as a result of the Agency's complaint adjudication process, announce that it would enhance its reservation system to give persons with disabilities a greater variety of options when booking their travel online".

"Still with accessible transportation, the Agency developed the fifth in a series of Codes of Practice intended to remove accessibility barriers for persons with disabilities in air, rail and marine passenger terminals (...)"

"The Agency's 2006 Annual Report also contains a more detailed section on air travel complaints, the volume of which increased slightly over the previous year (...) Major air-related rulings by the Agency focused on air carrier liability related to the carriage of animals, mandatory check-in times at airports and airline surcharges for the transportation and handling of firearms..."

The Agency is a quasi-judicial tribunal which administers federal transportation legislation.